Privacy policy

This policy describes how TEXTIAA ("Textiaa", "we") collects, uses, and protects your personal data when you use our services on https://textiaa.com.

Website publisher

• Company name : CORTEX
• SIRET : 99907426300016
• Registered office address : 2 allée du Panorama, 91200 Athis-mons, France
  
• Email : contact@textiaa.com
  

1. Data collection points

• Account : first name, last name, email, password (hashed), language.
• Billing : address, country, VAT, payment references (via provider).
• Provided content : uploaded documents, form fields, histories.
• Technical data : logs, IP addresses, device/browser identifiers, cookies.
• Support : messages, attachments.

2. Use of information

• Provide services (analysis, generation, history, quotas, anti-abuse).
• Create and manage your account, billing, and fraud prevention.
• Customer support and product improvement (aggregated statistics).
• Legal and accounting obligations.

3. Sharing / Processors

We share data only with necessary service providers:

• Payments: Stripe (secure payments)
• Analytics: Audience measurement tools (aggregated and anonymized statistics)
• Hosting: European cloud infrastructure,Secure data storage
• Emails / Notifications: Transactional email delivery services

4. Legal basis (GDPR)

• Performance of a contract (Art. 6-1-b GDPR) — service delivery.
• Legitimate interest (6-1-f) — security, anti-abuse, improvements.
• Legal obligation (6-1-c) — accounting, taxation, legal requests.
• Consent (6-1-a) — non-essential cookies, marketing communications.

5. Third-party services & AI

Some processing relies on third-party APIs. We strictly limit transmitted data and encrypt channels.

6. Security

• Encryption in transit (TLS) and at rest according to our providers.
• Access controls, logging, encrypted backups.

7. Retention periods

• Account data: 3 years after last activity or deletion.
• Billing data: 10 years (legal obligations).

8. Your rights (EU/GDPR)

• Access, rectification, erasure, restriction, portability, objection.
• Exercise: contact@textiaa.com
• Complaint: CNIL (France).

9. Cookies

Essential cookies (session, security) and, with consent, audience measurement. Preference panel available on the site.

10. Minors

The service is not intended for users under 16 years old.

11. International transfers

When data leaves the EEA, we apply safeguards (standard contractual clauses / equivalents) and contractual controls.

12. Policy updates

We may update this page. The update date appears at the top.

13. Affiliate program

If you participate in the affiliate program, we process certain data in order to track referrals and calculate commissions.

• Processed data: affiliate ID, referral link, events related to generated registrations and subscriptions (registered/subscribed status), commission amounts.
• Purposes: attribution of referrals, fraud prevention, commission calculation, payment management, and reporting in your dashboard.
• Legal basis: performance of a contract and legitimate interest (tracking, anti-abuse security).
• Retention: affiliate data is retained for as long as necessary to manage the program and meet applicable legal/accounting obligations.

15. Browser extension

The Textiaa browser extension (Chrome, Firefox, Edge) collects and processes the following data during use:

• Provided content: text selected by the user on web pages, only upon explicit user action, for AI processing (rewriting, correction, translation, summarization, etc.).
• Authentication: session tokens stored locally (browser storage) to maintain connection to your Textiaa account — never shared with third parties.
• Preferences: user settings (language, theme, shortcuts) stored locally on the device.
• The extension does not collect browsing history, does not read pages without explicit user action, and performs no advertising tracking.
• Data transmitted to the Textiaa API (textiaa.com) is subject to this privacy policy.

14. Contact

• Support: support@textiaa.com
• Legal: contact@textiaa.com
• GDPR / DPO: contact@textiaa.com